Many gate problems have simple solutions. Before calling for service, try these basic troubleshooting steps. You might save a service call fee.
Gate Won't Respond to Remote
Check First
- Replace remote battery
- Try another remote if available
- Check if keypad works
- Verify power at operator
Power Check
- Check breaker/fuse
- Look for tripped GFCI
- Verify power indicator on operator
Gate Opens But Won't Close
Photo Eye Issues (Most Common)
- Check for obstructions in beam
- Clean sensor lenses
- Look for cobwebs
- Check alignment (LEDs)
Other Checks
- Safety edge sensors
- Hold-to-close works? (bypass test)
Gate Stops Mid-Travel
Possible Causes
- Obstruction in path
- Track debris (slide gates)
- Binding hinges (swing gates)
- Motor thermal protection
Try This
- Let motor cool 10 minutes
- Check for physical binding
- Clear track of debris
Gate Makes Unusual Noises
Grinding/Scraping
- Lubrication needed
- Alignment issue
- Debris in mechanism
Clicking/Clunking
- Loose hardware
- Worn components
When to Call a Professional
- Error codes you can't clear
- Electrical burning smell
- Visible damage to operator
- Multiple components failing
- Safety concerns
Professional Help
If troubleshooting doesn't solve it, Standard Gate Co is here to help. Call (323) 488-GATE for same-day service.