A gate that won't open can leave you stuck inside or outside your property. Before calling for service, try these troubleshooting steps.
Quick Checks First
Power
Verify the gate operator has power:
- Check if the operator lights are on
- Look at your circuit breaker - is it tripped?
- Check GFCI outlets that may feed the system
Remote Control
If the remote doesn't work:
- Replace the battery
- Try a different remote if available
- Test with keypad or other entry method
Common Problems and Causes
Photo Eye Obstruction
Symptom: Gate starts to close then immediately reverses
Solution: Clean photo eye lenses, remove debris, ensure alignment
Limit Switch Issues
Symptom: Gate won't fully open or close
Solution: Limits may need adjustment - this typically requires professional service
Chain/Belt Problems (Slide Gates)
Symptom: Motor runs but gate doesn't move
Solution: Chain may be loose or broken - requires professional repair
Motor Issues
Symptom: No motor sound when operating
Solution: Could be motor failure, control board issue, or power problem
Weather-Related Problems
After rain: Water in electrical components
After heat: Thermal overload protection engaged
Solution: Allow system to dry/cool, then try again
When to Use Manual Release
If you're stuck and need to move the gate:
- Locate the manual release (key lock on most operators)
- Disengage the release
- Manually move the gate
- Re-engage after service
When to Call a Professional
Call for service when:
- Basic troubleshooting doesn't resolve the issue
- You see visible damage to components
- The motor runs but the gate doesn't move
- You smell burning or see smoke
- You're not comfortable troubleshooting electrical equipment
Stuck with a gate that won't work? Standard Gate Co provides same-day response for gate emergencies throughout Los Angeles. Call (323) 488-GATE.