A gate operator warranty protects your investment against manufacturing defects and premature failures. Understanding warranty terms helps you make informed decisions and maintain coverage.
Typical Warranty Coverage
Parts Coverage
Most manufacturers warrant parts against defects:
- Motors: 3-5 years typical
- Control boards: 2-5 years
- Mechanical components: 1-3 years
Labor Coverage
Labor warranties vary:
- Some manufacturers include labor
- Others cover parts only
- Professional installers often add labor warranty
Brand Warranty Comparison
LiftMaster
- 5-year motor warranty
- 5-year parts warranty
- Must be professionally installed
DoorKing
- 2-year parts warranty
- Extended warranties available
Viking
- 2-year parts warranty standard
- 5-year motor warranty on some models
What's NOT Covered
Typically Excluded
- Normal wear and tear
- Damage from power surges
- Lightning strikes
- Physical damage
- Improper installation
- Lack of maintenance
- Acts of nature
Installation Requirements
Many warranties require:
- Professional installation
- Use of approved accessories
- Registration within specified period
Protecting Your Warranty
Keep Documentation
- Save purchase receipts
- Keep installation records
- Register products when required
- Document maintenance performed
Use Authorized Service
Having non-authorized technicians work on your system may void the warranty.
Follow Maintenance Requirements
Some warranties require periodic professional maintenance.
Extended Warranties
Options for additional protection:
- Manufacturer extended warranties
- Third-party warranty programs
- Installer service agreements
Making a Warranty Claim
- Document the problem
- Contact your installer or manufacturer
- Provide proof of purchase and installation
- Allow inspection if required
Questions about gate operator warranties? Standard Gate Co can help explain coverage and process claims. Call (323) 488-GATE.