Understanding your gate operator warranty helps you know what's covered and how to maintain coverage. Here's what homeowners should know.
Typical Warranty Coverage
Motor
- Usually 3-5 years
- Covers manufacturing defects
- Premium brands: up to lifetime
Control Board
- Usually 2-3 years
- May exclude surge damage
- Some brands: 5 years
Parts
- Usually 1-3 years
- Varies by component
- Wear items often excluded
What's Typically NOT Covered
- Lightning and power surge damage
- Physical damage (vehicle impact)
- Improper installation
- Lack of maintenance
- Normal wear items (batteries, remotes)
- Vandalism
Warranty Requirements
To maintain warranty:
- Professional installation (some brands)
- Registration (often required)
- Regular maintenance
- Use authorized parts
Extended Warranties
- Available from some manufacturers
- Third-party options exist
- Consider for premium systems
Making Claims
- Contact installer or manufacturer
- Provide proof of purchase
- Describe issue in detail
- Allow inspection
- Follow claim process
Labor Coverage
- Parts warranty doesn't include labor
- Some installers offer labor warranty
- Clarify before purchase
Protecting Your Warranty
- Install surge protection
- Keep maintenance records
- Use qualified technicians
- Save all documentation
Warranty Support
Standard Gate Co handles warranty claims for products we install. We stand behind our work with our own labor warranty. Call (323) 488-GATE.